With the experience gathered over the years in the areas of OSS, BSS and Revenue Assurance we have comprehensive knowledge of the nuances of running these systems.Our offerings can be categorized under the following areas.
- Business Consulting
- IT Consulting
- Product and Vendor Evaluation
Business process review and re-engineering
Our SMEs have the industry knowledge and appropriate skill set to understand the current business strategy, business process, help the customers to enhance, review the processes which needs improvement and align it with the right usage of technology products and tools, to achieve the desired results.
Developing IT Strategy & Enterprise Architecture
Clearly defined IT Strategy & Enterprise Architecture roadmap can help insurers and bankers to take advantage of the technological improvements and thus reducing the cost of operations, acquiring and retaining the customer base, increasing efficiency, improving productivity. This also helps them on a long term basis to prioritize and optimize the investments on IT, resources, enables them to better align with the business strategy.
Our SMEs can understand the requirements of our customers quickly and offer value added services like the best practices to be followed while drawing up the IT strategy.
Product Licensing & Optimization
Proper planning and optimizing the product licenses helps the IT functions to work around with limited IT budget and enables them to invest the available budget into mission critical solutions.
Our SMEs can help the service providers to demystify the product licenses and help the organizations to plan effectively and leverage the existing investments on IT.
Product and Vendor Evaluation
Our SMEs will help the organizations to focus on their core business and takes the responsibility to clearly state the needs of the end users by drafting RFP for solutions such as CRM,Billing, BI / DWH, etc solutions, evaluating the best of the breed solutions - both functional & technology, perform reference checks, negotiate the commercials and recommend the best suited solution & vendor to its customers.